"Buddy Bed" Comfort for a Canuck Canine, 2.23.2010
Reviewer: Carole Burgess
(Mississauga, Ontario Canada)
A 13-year-old Standard Schnauzer lives at our house. Our dog spends many daily hours snoozing on his (previously) 'thin-skinned' dog-bed - rousing himself at infrequent intervals on his stiff and occasionally 'collapsing 'limbs.
So recently I decided to seek out and purchase an orthopedic dog-bed that would be kind to his 'senior' joints.
My Internet search took me to the website of one well-known American clothing company offering an orthopedic dog-bed. I was eager to purchase one when to my chagrin, I discovered that this company did NOT ship its dog-beds outside the continental U.S.A.
I happen to live in Ontario, Canada near Toronto.
That product , which had looked promising, was a "No-Go". I temporarily abandoned my search. (I had not been successful in finding what I wanted in Canada, having started my search there.)
Good thing! - because the very next time I went searching online, I discovered the website of "Buddy Beds" (Lucky me!) Therein I found a wealth of information which instructed me on what I should be looking for in purchasing a top-quality Memory Foam orthopedic dog-bed.
And not only did "Buddy Beds" offer this quality in 2 sizes of orthopedic dog-beds with several washable outer covers to choose from (one of which was perfect for my home decor), but this company also shipped their product to Canada!
In resolving some issues with my international order, I had a phone conversation with Debbie, the owner of "Buddy Beds". She is very friendly, very credible and very professional about all of the details of her business (including the security of her customers' credit card information for on-line orders). She related to me that her inability to be able to purchase a high-quality dog-bed for her own dog motivated her to establish her "Buddy Beds" business.
My "Buddy Bed' was delivered to my home (in Canada) the day following this conversation, border-crossing and customs-clearance notwithstanding! Incredible service!
Needless to say, my dog is now enjoying his "Buddy Bed" which is everything the "Buddy Beds" website states that it is and portrays it to be!
My dog is happy ......and my knowing how much more comfortable he is on that bed makes me happy too.
Thank you, "Buddy Beds" & Debbie!
Carole B. Mississauga, Ontario, Canada
Comfort at last for a deserving Greyhound, 1.30.2010
Reviewer: Beth Rutledge
(Minneapolis, MN)
Last night was the first night my Greyhound, Jasper, slept in her Buddy Bed, and it was the first night in a long time that she did not get up even once to pace and reposition herself (she has chronic shoulder pain and doesn't often sleep through the night anymore). This means it was the first night in ages that I didn’t wake up in the middle of the night to my poor girl walking around in preparation to try and get comfy in her bed. I slept through the night, too! It was awesome!
Here’s the thing, though. The first night I put the Buddy Bed out with her blanket on it, Jasper wouldn’t set a paw on it. Our other dog, a little beagle mix, bounced across it and even rolled over for a belly rub, but Jasper was having none of it. I tried several times to get her onto it, but she wouldn’t. I was really bummed out when she walked away from the Buddy Bed and got onto our bed, looking confused and unhappy.
Then, the next day, I had an idea. I took her old bolster bed, removed the pillow from the center, and laid it over the buddy bed. The donut part easily yet snugly settled and surrounded the shape of the Buddy Bed. I put Jasper’s blanket down, and, voila, it looked suspiciously like her old bed. She hopped into it, laid down, stretched out, and went to sleep. She snoozed ALL THROUGH the night until 7:00 a.m., which is about an hour later than she usually sleeps. She looked absolutely blissful, too. A happy ending!
So thank, you, Debbie. I am SO HAPPY we found the Buddy Bed!!
Sleeping Beauty, 1.27.2010
Reviewer: Dr. RL Casey
(Mansfield, Ohio)
We first purchased only 2 Buddy Beds based on reviews & advertisement in Bark Magazine for our 4 legged kids (2 Jack Russells & 2 English Bulldogs) originally skeptical of the higher price. As soon as we got the 2; verified & agreed with the quality of the beds & the covers. We ordered 2 more within days! These beds are worth every penny! The Kids are resting like Sleeping Beauties.
The beds are extremely comfortable & true tempurpedic beds of the same quality that me & my wife sleep on. One of our Jack Russels is older & arthritic & the Buddy Bed has helped with his arthritic joints. Four years later we still have the same 4 Buddy Beds & same four kids, albeight one English Bulldog is a little bit bigger ;) I think we may need to order another one that's larger. The friendliness of the owner of BuddyBeds being an animal lover herself is exemplified & carried over into top notch the customer service. We would never put our kids on another bed knowing that the Best is a Buddy Bed.
Mayse loves her buddy bed and "shares", 1.9.2010
Reviewer: Philip Dalton
(Morris Plains, NJ)
We needed a buddy bed quickly for rehab after Mayse's emergency spinal surgery. Debbie responded to my urgent v-message on the weekend and personally communicated with us until the bed was received. The buddy bed is substantial and of notable quality. The waterproof cover is an excellent safty-net. Mayse is walking now and doing very well. She shares her bed with Lucy, her "sister" and the cats that choose to join her. ' glad we purchased the large one!
I think they sleep better than I do., 12.27.2009
Reviewer: Dorothy Taylor
(Lloyd Harbor, New York)
For as long as I can remember, dogs have been an important part of my life. I love them. In fact, I have six -
one Lhasa, and FIVE Cavalier King Charles Spaniels, ranging in age from 14 to 6 months. For all of the wonder and smiles that they have brought to me, I'v e made sure that they are loved and well cared for. A little over a year ago, arthritis was making days and nights difficult for my oldest - Liam. There honestly wasn't a dog bed or mattress that I didn't try to help relieve his discomfort and pain. No relief. I came across an ad for Buddy Beds, and placed an order based on yet another advertising promise. Only this time, the promise was real. No more slow, achey starts in the morning - he bounds down the hall. He sleeps restfully and peacefully. The only problem was that all of the others wanted his bed, too. So, now I have multiple Buddy Beds, very happy dogs, and a garage full of all of those others that made promises they couldn't keep.
My dogs thank you - and I thank you - for an absolutely wonderful product.
THE best bed EVER!, 11.3.2009
Reviewer: Sabine & Macx
(Marina del Rey, CA)
I am the very proud owner of a beautiful shepherd, who has been the even prouder owner of a Buddy Bed for almost a year now. I keep checking this site, as I am looking for a bolster version of this bed, since he does like to cuddle up and have his back against something, which is a little difficult in front of our bed.
Orvis just introduced Memory Foam Bolster. I did order one only to be hugely disappointed in the incredible difference in quality, all the way from the horribly sewn cover to the lack of thickness and density of the memory foam. I just returned the bed and was so shocked with the bad quality, I made it a point to call Orvis and tell them how hugely disappointed I was in their product, I just can't let my dog sleep on.
After one year of nightly use there is absolutely no wear or tear on our bed and our arthritis ridden boy is anxiously awaiting the day Buddy Beds offers is long desired bolster cover.
Finally, a pet product that exceeds expectations!, 9.10.2009
Reviewer: Dan Harrison
(Denver, Colorado)
After multiple beds over many years, our 13 year old Chocolate Lab needed respite, especially after he decided to relocate back to Colorado from Virginia, a three day and 1,800 mile journey in the back of a Jeep. Fortunately Debbie was able to provide him exactly the bed he needed, precisely when he needed it upon his arrival home, and one year later, even with his 85 pounds of old bones resting on the bed daily, he has not made even a dent in the memory foam and the cover looks as good as the day it was delivered despite numerous washings. Rarely does a pet product deliver on its promises, and almost never does customer service meet expectations, however, with Buddy Beds both product and support far exceeded our even our wildest imagination. Invest wisely in your dog’s health and happiness with a Buddy Bed; he/she won’t regret and neither will you!
4 Dalmatians & 4 Buddy Beds, 9.10.2009
Reviewer: Cindy
(Grand Rapids, MI)
I have 4 Dalmatians ranging in age from 14 years old down to 7 years old. They each have their own Buddy Bed and all of them love their Buddy Bed. That is why I have purchased so many. Every time there is a new dog member added, they want to take over another dog's Buddy Bed!!!!! These are top of the line for your dogs!!! Ask Hailey, Brittany, Heart or Buttons!!!
Better than a Vet!!, 8.27.2009
Reviewer: Donna
(New Rochelle, New York)
My yellow Lab started having a problem with her left hing leg, limping. I went to the vet every other week for a check up, she was put on meds then 2months later she received all natural shots, every 3-5 days. I did this for about 3 weeks. Then I found this web-site & ordered the bed. It's a miracle!!! The new bed, daily walks & glucosamine & she's a new dog!!! Thank you for making this bed!!!! Love it...
THANK YOU for developing such a wonderful bed!!!, 8.5.2009
Reviewer: Sally F.
(Chicago, IL)
This is the second Buddy Bed I am purchasing for my chocolate lab, Honey!! It is absolutely the perfect bed for her!! In the evening, Hone likes to join me in the livingroom when I turn on television to watch the news; but she will never stay more than a few minutes because the bed in the livingroom does not begin to compare in comfort!! She leaves me reluctantly to lie down in the dining room, on her Buddy Bed! Now she won't have to. :-)
She sends her love and appreciation, along with mine!
Great Bed Great Customer Service, 7.21.2009
Reviewer: Janet Beller
(New York, NY)
I spent hours online looking for the perfect dog bed. Comfortable with the right support. Durable. Stylish. I even priced making a memory foam dog bed myself but in the end realized Buddy Beds was cheaper. What I didn't even consider was that my dog wouldn't like it. Flat out wanted nothing to do with it. No coaxing. No sitting on it. Nothing changed his mind.
I called Buddy Beds. They suggested I take away any other bedding and lay one of the old dog bed covers over the new bed. It took about two seconds. The new bed was now the bed of choice. Thanks Buddy Beds.
Great bed and great advice.
Old Customer Returns After 5 Years, 7.9.2009
Reviewer: Janet & Bruce Marra
(West Chester, PA)
Dear Debbie,
I am writing to commend you on your fabulous product! We purchased 2 beds for our beloved chocolate lab, Anna and sweet Sheltie, Brie. five years ago.
I am ordering new covers for their beds only because you have lovely new color combinations. Our old covers are still in perfect condition as is the dog bed itself. There is no change in the bed itself after 5 years of use. No lumpiness or squashed area. I'm sure we will never need to replace the beds and really didn't need to replace the covers.
Thank you again for a surperb dog bed.
Sincerely,
Janet & Bruce Marra, Anna & Brie
It's unusual to find a product that is as good as they advertise, but this one is every bit as good!.
Honey, 7.1.2009
Reviewer: Sally
(Chicago, IL)
I just brought in a bunch of photos to be developed of Honey lying on her Buddy Bed, and hopefully, one of those will capture her expression of absolute, sighing comfort that the bed imparts. I think it is a physical sensation, but also psycological. She knows it's a present for her and treasures it; and nothing compares to its comfort.
So comfortable!, 6.23.2009
Reviewer: Jesse
Dallie and I love our new Buddy Beds!
Buddy Beds just added a new feature to our website to make it easier to write your customer reviews. And. . . it gives you the ability to award your Buddy Bed anywhere from 1 to 5 hearts. Below you will find our customer reviews written before this new feature.
Hi, my name is Sadie. I'm a 12 year old German Shepherd and I have the energy and spirit of a puppy. My favorite "hobbies" are frisbee, anything that involves a ball and swimming in the lake!! After a hard day of playing, my 12 year old body will remind me just how old I am. My BuddyBed is really helping me with my stiff and achy joints. In the few short weeks since I got my BuddyBed, I don't have to take as many yucky pills for my sore joints. Of all the beds that I have slept on, my BuddyBed is the best. Everyday I wake up felling like a puppy again! Thank you Debbie, I love my BuddyBed,
--Sadie
I wanted to thank you again for Sadie's BuddyBed. Her arthritis is nothing like it used to be. I'm amazed how she hops right off her bed now. Before, it would take her a few minutes just to stand up. I'm happy to have my 'puppy' back. Thank you again for Sadie's "Miracle Bed"
--Christee M.
Our new Buddy Bed arrived yesterday. Last night was the first night in a long time that our dog was not up wandering, looking for a comfortable spot on OUR bed. She seemed to like her new bed, was quick to proceed to loud snoring and stayed there for the entire night. WE had a good sleep for the first time in a long time. Many thanks!
--Cathy K. and Gracie (the 6 year old English Black Lab)
I have the black Lab, Greta.
You were so helpful in assisting me to choose a bed for her and SHE LOVES IT!!! I have been trying to get a good picture to send to you but Black on Blue is diffiicult to see...however, I will forward one when I get a great shot.
Anyway....not only does Greta love her bed but my cat Lucy does also! It's like a magnet for her.....Greta gets up....she gets on! Because of this, I have ordered a special bed for her and I know you will have another satisfied customer when it arrives. She is also black, but I'll try to get you a picture of both!
Thanks again for such a great quality product!
--S. Lenhart
Penny is a different dog, in a completely wonderful way, I just can't say enough wonderful things about the Buddy Bed! She wags her tail while she is dreaming now, I am not JOKING! It so so amazing ...she also just wags her tail SO much more, she is SO happy, turns 9 on Oct. 11th!! WE LOVE HER.
Thanks Buddy Beds!
--Janel G.
Tampa, FL
Thanks sooooo much, Debbie for all of your help!! Your excellent customer service is unbelievable! I am really looking forward to presenting the wonderful Buddy Beds to my 2 labs and pitbull (who thinks she's a lab)! I searched the www for days until I found what sounds like the perfect beds! Thank you in advance for all of your most helpful and generous customer service!
--Pat W.
Atlanta, Georgia
Wow, I can't thank you enought for taking the time to answer my questions so thoroughly!
Thanks so much! That was so nice of your to send our bed on its way with super speedy service. . .we're all looking forward to receiving it.
We live with three dogs: Yoda (Australian Shep/Cattle Dog mix adopted through Petfinder.com), Caspian (German Shep mix from Petfinder), and Phoenix (Cattle dog mix who was a stray). I know they will ALL enjoy thieir new bed but it was actually purchased with Yoda in mind. He's our oldest dog -- 10 years -- and has chronic lower back pain. sometimes he's a little stiff in the mornings so we think he wil really like his beautiful new Buddy Bed. I'm not the most computer-savvy person but I will try to send a photo of him with his bed after it arrives.
Thanks again for your wonderful customer service!
--Michelle P.
Ashville, NC
Thank you! Good customer service is becoming rare.
--Nancy G
Kinnelon, NJ
A very belated thank you! We received the cover for the old style rectangular buddy bed. It fits perfectly, of course. Thank you so much for the extra efforts in locating it in your warehouse.
We are now a 3 buddy bed family and all of them are put to good use! My husband plans to get a puppy of his own in the next few months and we will definitely start that pup out right...with a Buddy Bed!
Thanks again for your extra efforts. Your customer service is as outstanding as your product.
--MaryLou M.
Charolette, NC
We received the Buddy Bed Friday as promised. It took her a couple of days to get used to it but last night she slept throught the night on it. Normally, she gets up and changes rooms every couple of hours during the night, so I know she LOVES it! We'll snap a photo of her on it soon and share it with you.
Thanks again for the great bed!
--Jess S.
Fort Collins, CO
Your commitment to personal customer service is so refreshing in the typically "faceless" internet marketplace. Kudos to you for running your business with such integrity. Truly inspiring!
--Theresa B.
Our new Buddy Bed arrived yesterday. Last night was the first night in a long time that our dog was not up wandering, looking for a comfortable spot on OUR bed. She seemed to like her new bed, was quick to proceed to loud snoring and stayed there for the entire night. WE had a good sleep for the first time in a long time. Many thanks!
--Cathy K. and Gracie (the 6 year old English Black Lab)
Thank you. We received the Buddy Bed and are very happy. Coal is not as stiff -- more bouncy! A perfect Christmas gift! The only problem is my two other labs are 'fighting' over it! Will be making another purchase soon.
--Jen G.
Thanks for the fast and thorough response. I noticed that all the retailers made their beds sound "orthopedic" but after your website's explanation the orthopedic qualitites from others didn't seem very honest. I just ordered a Buddy Bed for my German Shepherd who has been getting up with stiffness lately. I am looking forward to my new Buddy Bed for my 4-legged daughter!!
--Lisa A.
Coda just adores his collie-pedic. He occasionally lets me lay on it too, but not too often.
--Shawn R.
Aransas Pass, TX
Thank you Debbie. I like when people put a personal touch to their business. I always like dealing with the top person. It's easier that way for me. Deal directly. You have been so kind and a pleasure to speak with. I know these beds will work for Ricky & Lucy. I will send a photo soon. After the 'unveiling' of the beds! Thanks again.
--Robin M.
Justed want to thank you! Harry LOVES his new Buddy Bed. . and I can tell you looking at this little guy after all he as been through with his legs all bandaged up, resting comfortably on his Buddy Bed, it really makes me feel good.
Thank you for your compassiion and customer service -- I just wish everyone ran their business the way you do.
Thank you again,
--Shana N.
Chester, New Hampshire
Thank you for your promot reply and great service!
--Jennifer H.
Lewisburg, PA
Buddy Beds just added a new feature to our website to make it easier to write your customer reviews. And. . . it gives you the ability to award your Buddy Bed anywhere from 1 to 5 hearts.
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